Trauma Informed Practice – Trauma-Informed Practice for Workers in Public Service Settings

The number of persons in Europe
suffering from PTSS is likely
to increase in the years to come.

This is the consequence of (1) conflict-related refugee flows and other
migratory trajectories, (2) Covid 19 and its consequences, and
(3) natural disasters like earthquakes, fires, floods, and volcano
eruptions. Many persons are in need for adequate recognition and
response to their trauma on all levels.

Implementing trauma-informed counselling will help
persons working in the public service sector to
recognize, understand and appropriately respond
to the effects of trauma.

About the Project

This project has a three-fold objective: (1) to raise awareness about the occurrence of PTSS with professionals working in the public sector, (2) to equip them with skills for identifying PTSS among their clients, promoting their inclusion, and reducing barriers linked to discrimination, and (3) to improve the service and counselling work by professionals working in the public sector.

Target Group

Persons in the public sector with specific professional qualifications and experience but no medical or psychiatric training on how to deal with persons who suffer from PTSS. These include, among others:

refugee assistants
justice system professionals
lawyers and legal assistants
employment service officers
teachers
people working in communal social benefit or housing departments

In particular the project targets municipalities, social services, the justice, educational and health sectors.

Guidelines

User-oriented Guidelines raise the awareness of professionals working in the public sector about the occurrence of PTSS among their clients.

Catalogue

Catalogue with a Case Studies Collection illustrates the most common work situations that can demonstrate how to react to clients who are suffering from PTSS.

Resource Pack

Resource Pack provides interactive training and e-learning activities and quizzes related to the particular chapters of the Guidelines and Catalogue.

e-platform

Interactive e-platform supports the delivery of all materials of the project and provides online interactive tools such as blogs and social networking applications.

Mobile Application

Mobile application for mobile smart phones and tablets.

Get the app

About the Project

Target Group

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